About Sustainability
Stakeholders and Material Topics
In response to changing trends and challenges, Cathay Life identified seven major stakeholders through through business development guidelines and evaluation of financial peers. Through different channels in response to different trends and challenges, and focuses on topics that stakeholders are concerned about, then generate material topics matrix. Hoping to respond to stakeholders' needs and expectation, our actions plans are guided by the three main sustainability objectives—climate, health, and empowerment. We hope to collaborate with everyone to make the world a better place.
In response to changing trends and challenges, Cathay Life identified seven major stakeholders through through business development guidelines and evaluation of financial peers. Through different channels in response to different trends and challenges, and focuses on topics that stakeholders are concerned about, then generate material topics matrix. Hoping to respond to stakeholders' needs and expectation, our actions plans are guided by the three main sustainability objectives—climate, health, and empowerment. We hope to collaborate with everyone to make the world a better place.
Understand the Organization Sustainability Development
- Divide stakeholders into 7 stakeholder groups
Assess topics to identify the actual and potential impacts
- Incorporate corporate impact items into 19 sustainability topics
- Material Issue Analysis and Prioritization according to 960 questionnaires
Assess the significance of impact
- Adhere to GRI 3 in measuring the financial impact and probability of occurrence of high and medium topics
Disclosure report on topics which exert significant impact
- After objective analysis and internal discussions,Cathay Life focuses on disclosures of nine material topics.
Stakeholder Communication and Engagement
Material Topics Matrix
Influence of material topics and financial impact
Influence of material topics and financial impact
Sustainable Financial Investment
Incorporate ESG factors into insurance investments to mitigate investment risks and implement shareholders’ activism.
Risk management
Facing potential operating problems due to failure of early management of emerging risks.
Corporate Governance
Corporate governance strengthens the trust between the Company and consumers, in order to avoid damage to corporate image.
Operation Integrity
Implementing integrity in business operations can increase stakeholders' trust in the company, enhance investment willingness, and build a positive brand image.
Information Security and Customer Privacy
Continue to promote information security, reduce the risks of data misuse or privacy violations, and enhance consumers’ sense of security.
Health Promotion and Life Protection
Through health promotion mechanisms and diverse value-added insurance products, we aim to build a healthier society and guide policyholders of all ages toward embracing a healthy lifestyle.
Legal Compliance and Response
Regulatory adjustments promote corporate sustainability transformation but in turn, raise Legal compliance costs.
Human Capital
Provide comprehensive employee benefits and flexible working arrangements to attract talent.
Customer Rights Protection and Fair Treatment
Ambiguous policy content or improper marketing practices may harm customer interests and damage corporate reputation.
