About Sustainability
Material Topics
In response to changing trends and challenges, Cathay Life identified seven major stakeholders through through business development guidelines and evaluation of financial peers. Through different channels in response to different trends and challenges, and focuses on topics that stakeholders are concerned about, then generate material topics matrix. Hoping to respond to stakeholders' needs and expectation, our actions plans are guided by the three main sustainability objectives—climate, health, and empowerment. We hope to collaborate with everyone to make the world a better place.
In response to changing trends and challenges, Cathay Life identified seven major stakeholders through through business development guidelines and evaluation of financial peers. Through different channels in response to different trends and challenges, and focuses on topics that stakeholders are concerned about, then generate material topics matrix. Hoping to respond to stakeholders' needs and expectation, our actions plans are guided by the three main sustainability objectives—climate, health, and empowerment. We hope to collaborate with everyone to make the world a better place.
Understand the Organization Sustainability Development
- Divide stakeholders into 7 stakeholder groups
- Collection of 96 corporate impact items
Assess topics to identify the actual and potential impacts
- Incorporate corporate impact items into 19 sustainability topics
- Material Issue Analysis and Prioritization according to 960 questionnaires
Assess the significance of impact
- Adhere to GRI 3 in measuring the financial impact and probability of occurrence of high and medium topics
Disclosure report on topics which exert significant impact
- After objective analysis and internal discussions,Cathay Life focuses on disclosures of nine material topics.
Stakeholder Communication and Engagement
Material Topics Matrix
Influence of material topics and financial impact
Influence of material topics and financial impact
Sustainable Financial Investment
Incorporate ESG factors into insurance investments to mitigate investment risks and implement shareholders’ activism.
Integrated Risk management
Facing potential operating problems due to failure of early management of emerging risks.
Corporate Governance and Operation Integrity
Corporate governance strengthens the trust between the Company and consumers, in order to avoid damage to corporate image.
FinTech Application
Develop digital services to meet market demands and optimize pricing strategies.
Legal Compliance and Response
Regulatory adjustments promote corporate sustainability transformation but in turn, raise Legal compliance costs.
Sustainable Products and Services
Develop sustainable products and services, reduce insurance portfolio risks and insurance expenditures for the long term.
Green Operations
Promote energy conservation and carbon reduction measures to implement green energy use, and achieve the goal of net zero emissions.
Customer Rights Protection and Service Quality
Unclear policy content or the wrong marketing strategy would damage customer rights and interests, and corporate image.
Employee Rights and Benefits
Provide comprehensive employee benefits and flexible work arrangements to attract talents.
