A healthy talent development system is the key to the sustainable development of an organization. Cathay Life has developed training frameworks and established a comprehensive training system according to each employee’s individual career needs and talent levels, thereby enriching talent pools at all levels as well as elite insurance sales agents and digital technology talents at home and abroad.
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As of 2023, 22.5% of all personnel contributed to War Room transformation process, which reached 33 departments.①
As of 2023, more than 170 employees obtained agile certifications, such as the PMI Agile Certified Practitioner (PMI -ACP) o r Professional Scrum Master (PSM).①
In 2023, the total Corporate Sustainability Education And Training hours reached 10,948 hours②
In 2023, 1,676 people applied for learning leaves, and learning hours on Hahow amounted to 46,205 hours.②
In 2023, all 6,084 participants of Weight-Loss Competition lost a total of 16,757 kg②
Cathay Life has proactively developed diversified talents, encouraged job rotations across departments and companies, cultivated employees’ cross-disciplinary thinking, and improved their ability to integrate.
Cross-series job rotation
To encourage office staff to continually explore their diverse competencies, we introduced systematic operations since 2020 to allow departments recruiting new employees to offer job vacancies online and provide advice via different channels to lower employees’ sense of uncertainty during transitions.
In addition, we arranged transfers of professional office staff to sales or policyholder services departments to further familiarize office staff with life insurance operations.
War Room
In response to the trend of digital transformation, we introduced agile thinking and established the “Situation Room.” Operated by heterogeneous teams, it encourages employees to step out of their domains and create new ideas through cross-domain cooperation.
Focus story
The job rotation percentages in 2023 amounted to 23.7% for specialized staff and 14.7% for administrative staff.
Number of office-to-field transfers in 2023: 90 (14.8% of total employees qualified for field transfer)
As of 2023, 22.5% of all personnel contributed to War Room transformation process, which reached 33 departments.
