About Sustainability

President's Message

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Insurance as the Foundation, Sustainability as the Mission — Creating Positive Impact through Corporate Citizenship.

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Despite the global impact of tariffs, the trend of AI, aging population, and extreme weather, Cathay Life Insurance continues to demonstrate corporate social responsibility through our efforts in sustainability. We are focused on the three themes of "climate, health, and empowerment" in our efforts to develop sustainable finance and sustainability governance, and have taken action to support more than 8 million policyholders to jointly face future challenges. Cathay Life Insurance is the first life insurance company in Taiwan to voluntarily comply with the United Nations' Principles for Sustainable Insurance (PSI), and took the lead in supporting the government's Green Finance Action Plan 3.0, showing our determination to promote sustainability of the industry. We have gained wide recognition for the outcomes we achieved over the years, and not only gained the trust of our policyholders, but was also selected into “Insurance 100” by Brand Finance for ten consecutive years (including 2024). Moreover, we were recognized by the Financial Supervisory Commission in the 2nd Sustainable Finance Evaluation, becoming the only life insurance company to rank in the top 25% for two consecutive years. This shows that Cathay Life Insurance's brand value in terms of operations and sustainable development is recognized internationally and by competent authorities.
Taking action to protect the climate
In response to the international concern for extreme weather and natural resource protection, Cathay Life Insurance actively responds to the global renewable energy initiative RE100 and is committed to achieving net zero emissions by 2050. We adopted the dual strategies of "zero carbon business transition" and "low-carbon investment allocation." We continue to reduce carbon emissions and use renewable energy in our operations, and have further expanded our financial influence to drive the industry's net-zero transformation. In 2024, we launched the "First Year of Carbon Management" and formally established the Group's internal carbon pricing mechanism, so that all units will gradually understand that carbon emissions come at a price, encouraging internal departments to use resources carefully and building consensus on carbon reduction. Step by step, we are moving towards the goal of net zero emissions by 2050, jointly contributing to the sustainability of the Earth.
Fulfilling our commitment with good health
With people living longer than ever before, people are now more concerned about "the quality of life in good health," which is Cathay Life Insurance’s mission for health. In 2024, Cathay Life Insurance proposed a brand-new health proposition “health benefits you,” and developed a comprehensive health promotion mechanism for four major aspects: products, services, platforms, and cross-domain talent recruitment. We deepened the “Six Good” services in the health ecosystem, including good diet, good exercise, good sleep, good mood, good tests, and good care, transforming our concepts into actions. At the same time, we continue to promote anti-drug and anti-fraud education on campuses so that the youth will know how to protect themselves and have mental fortitude. We also care for elderly people, strengthen health promotion and fraud awareness, improve the safety and quality of life of the elderly, and comprehensively show Cathay Life Insurance's sustainability commitment to protecting public health, the safety of youth, and well-being of the elderly.
Light up hope with empowerment
Cathay Life Insurance upholds the core values of diversity and inclusion and employee empowerment, continues to create a happy, friendly, and trustworthy workplace, and establishes a complete career development system to help employees continue to grow in a rapidly changing environment. In response to the trend of AI and digital technology development trends, we continue to promote AI citizenship, empower employees to participate in innovation in AI applications, cultivate cross-domain adaptability, and maximize the value of customers, channels, and employees. In 2024, Cathay Life Insurance won “The Digital Banker” and the "Global Insurance Innovation Award" from The Global Insurer, becoming the only winner in Taiwan's financial industry. At the same time, Cathay also upholds the philosophy of “bringing stability and happiness to society,” taking action to care for community development, and engaging in local revitalization to create a circular economy. We implemented the KITURU Dreams Come True Program for children in rural areas and take action to care for the elderly, in order to provide warmth and support to every corner of society in need, thereby realizing the value of corporate sustainability and mutual benefit.

Cathay Life Insurance works with employees, policyholders, suppliers, investee companies, and other stakeholders to reverse the climate crisis and create a sustainable environment for a green future.