WELCOME!
Welcome to Cathay Life Insurance's Sustainable World!
Lead the way in sustainable insurance, Cathay Life Insurance will continue to delve deeply into issues such as "Climate", "Health", and "Empowerment", create more sustainable momentum, and continue to protect Taiwan.

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Lead the way in sustainable insurance and ensure the happiness of society
Cathay Life will uphold the core competency of being people-oriented and the sustainability principle of reciprocity ("benefiting oneself by benefiting others"), and focus on the three main pillars of sustainability: "Climate, Health, and Empowerment". We aspire to harness the power of corporate citizenship, working together with our employees, policyholders, and the general public to protect the well-being of Taiwan.
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The representative mark
of sustainability

  • ① Accumulation period 2023/1/1~2023/12/31
  • ② Accumulated until the end of 2023
Climate
6.27
millions
Renewable Energy Use amounted to 6.27 millions kWh.
Climate
NT$241.3 billion
As of the end of 2023, our total investment in low-carbon and green energy reached NT$241.3 billion, representing our contribution to earth.
Health
1,016,000individuals
As of 2023, a total of 1.016 million individuals participated in FitBack and garnered approximately 1.21 trillion steps.
Health
15.44 billion
In 2023, FYP of insurance products amounted to NT$15.44 billion and FYP of spillover-feature insurance products amounted to NT$10.56 billion.
Empowerment
46,205 hours
In 2023, the total learning hours on the Hahow self-learning platform reached 46,205 hours.
Empowerment
4,000students
Dreams Come True Program, disbursing more than NT$28 million, which benefited close to 4,000 students.
Governance
2 Accreditation
The first insurance company to obtain BS10012 and ISO29100 information security accreditation.
Governance
Excellent
Receive the highest rating (Excellent) in the Corporate Governance System Assessment organized by the Corporate Governance Association in Taiwan for 3 consecutive terms.

Key Issue

01

Climate

As Climate Action pioneer, Cathay Life supports the RE100 initiative, in which it is committed to using 100% renewable energy in Taiwan’s operating bases by 2030, and achieve net zero carbon emissions by 2050.
02

Health

Cathay Life encourage citizens to incorporate healthy behaviors into daily routine, in order to maintain physical, mental, and financial health.
03

Empowerment

Cathay Life are committed to fostering the best working environment and employee care, so that every employee can realize their fullest potential and fulfill their greatest purpose. We do this so that our employees bring the care and devotion we show them to every corner of society.
04

Governance

Cathay Life Insurance has established a rigorous corporate governance structure to safeguard the rights and interests of stakeholders such as shareholders, employees, and policyholders.

Climate

As Climate Action pioneer, Cathay Life supports the RE100 initiative, in which it is committed to using 100% renewable energy in Taiwan’s operating bases by 2030, and achieve net zero carbon emissions by 2050.
See More

Health

Cathay Life encourage citizens to incorporate healthy behaviors into daily routine, in order to maintain physical, mental, and financial health.
See More

Empowerment

Cathay Life are committed to fostering the best working environment and employee care, so that every employee can realize their fullest potential and fulfill their greatest purpose. We do this so that our employees bring the care and devotion we show them to every corner of society.
See More

Governance

Cathay Life Insurance has established a rigorous corporate governance structure to safeguard the rights and interests of stakeholders such as shareholders, employees, and policyholders.
See More

Sustainability Video

【國泰人壽永續行動】反詐拒毒,守護家的幸福

See More
【國泰人壽永續行動】反詐拒毒,守護家的幸福
Zero Carbon Operation Transformation
【Cathay Life Insurance】Health
【Cathay Life Insurance】Empowerment
【Cathay Life Insurance】Climate
【CORPORATE SUSTAINABILITY】THE CS JOURNEY OF CATHAY LIFE INSURANCE
因為相信,所以看見永續的未來
CATHAY LIFE INSURANCE CORPORATE VIDEO
The One Who Are Forgotten Doesn’t Exist
Cathay Life Insurance Service Carbon Footprint
Cathay Life Insurance|Cathay Care Your Health
Cathay Financial Holdings | Wind Blowing on the tree
EDUCATIONAL ANIMATION OF CATHAY LIFE : PLASTIC REDUCTION

Awards

CSR Works International

Asia’s Best Climate Reporting Gold Award

Taiwan Institute for Sustainable Energy

Taiwan Corporate Sustainability Awards (TCSA): Taiwan Business Sustainability Awards - Best Performance of Specific Categories, Climate Leadership Award

Financial Supervisory Commission

Assessment on treating customers fairly: Top 25% of companies

Financial Supervisory Commission

micro-insurance competition: Excellent Performance Award

The Stevie Awards

The Stevie® Awards for Sales & Customer Service: Bronze Award in the Best Financial Customer Service Center of the Year

Commercial Times

2024 Taiwan Service Industry Evaluation: Life Insurance Industry Gold Award

Commercial Times

2024 Taiwan Best Customer Center Award: Life Insurance Industry Gold Award

Commercial Times

The 3rd Digital Finance Service Award: Digital Innovation Award (Gold Award), Digital Service Award (Gold Award), Digital Treating Customers Fairly Award (Gold Award)

Enterprise Asia

International Innovation Awards: Services and Solutions (FitBack)

ITC

ITC Asia Insurer Awards: Data & Analytics Master Award (AI Product Development Platform C1A)Award (AI Product Development Platform C1A)

ICMI

Global Contact Center Awards - Best Digital Customer Experience Award Second Place

Celent

Model Insurer Awards - Data, Analytics, and AI

Asia Insurance Review

The 9th Asia Trusted Life Agents & Advisers Awards: Young Executive of the Year

Association For Talent Development (ATD)

BEST Awards: 11th in the world

The Stevie Awards

Awards for Great Employers: Best Youth Employment Strategy (Silver Award)

Taiwan Institute for Sustainable Energy

Taiwan Sustainable Investment Awards (TWSIA): Influential Institution Award Life Insurance Model

Taiwan Stock Exchange

2024 List of Companies with Better Institutional Investor Stewardship Disclosure

Asia Insurance Review

The 28th Asia Insurance Industry Award (AIIA): Best Sustainability Award

Brand Finance

Insurance 100 2024

Taiwan Corporate Governance Association

Rating from the Corporate Governance System Assessment: Excellent

Financial Supervisory Commission

Ranked the top 25% in the 2nd Sustainable Finance Evaluation

RMIM

Insurance Quality Award: Highest Recognition, Best Salespeople, Best Claims Service, and Most Recommended (excellence in four items)

Excellence Magazine

2024 Excellent Insurance Rating: Excellence in Risk Management, Excellence in Brand Image, and Excellence in Sustainable Finance (ESG)

Taiwan Institute for Sustainable Energy

Taiwan Corporate Sustainability Awards (TCSA): Corporate Sustainability Report Awards - Platinum Award