Carbon Neutrality

Voluntary carbon credits can be regarded as a special kind of "environmental voucher." They originate from actual carbon reduction or removal actions carried out by other organizations, such as afforestation or carbon capture projects. After the results are strictly audited and verified for authenticity and quantity by independent certification bodies, they are converted into certificates with clearly defined "denominations."
For companies aiming to achieve carbon neutrality but unable to fully eliminate their own carbon emissions at present, they can offset their emissions by purchasing these carbon credits on the public platform. This concept is equivalent to "asking someone else to help you capture carbon back from the atmosphere." Such collaboration is not a traditional formal contract but is realized through issuance and trading of carbon credits in the market under certification bodies, enabling global carbon reduction cooperation.

The carbon footprint is the total amount of greenhouse gases generated throughout the lifecycle of a product or service. Taking life insurance services as an example, the entire process of servicing each policy produces carbon emissions — including printing policy documents, employees visiting clients, electricity use of locations, consumables during operations, and waste generated. Therefore, we continuously strive to reduce carbon emissions through a series of measures such as digitization processes, using renewable energy, and promoting waste and plastic reduction activities.

Carbon neutrality is a ‘transitional strategy’ to achieve "net zero," with the core goal being to bring an organization’s, product’s, or region’s total carbon emissions to mathematical "net zero" — meaning the sum totals to zero. This process typically involves several key steps: first, actively reducing your own emissions through water and energy savings, renewable energy use, optimizing operations, etc. However, for emissions that cannot be eliminated immediately, these are removed or offset through carbon removal or carbon capture technologies, or by purchasing carbon credits.
To give a more relatable analogy from daily life: it is like handling garbage. The first step is to minimize waste generation (carbon reduction). For the waste that cannot be avoided, a waste disposal company is engaged to handle it. In carbon neutrality practice, this "disposal" is not done through direct contracts but by purchasing "carbon credit" from the disposal company in the market (carbon offsetting). This means we support other projects that deliver real carbon reductions or removals, balancing out the emissions we cannot yet fully eliminate, and ultimately achieving a net balance of carbon emissions.

Net zero is a long-term and extremely rigorous climate goal. It requires us to exhaust every possible effort to reduce carbon emissions — through innovations, process optimization, and energy transitions — to lower emissions to the minimum. Only after confirming that emission reductions have reached the utmost limit, can residual emissions that cannot be eliminated with current technology be offset using carbon credits.